Return Policy

If there is an issue with your order, don't hesitate contact us first. If you're not happy with your item(s), read instructions below on how to return your item(s).

• Only wedding gowns purchased using our standard size chart are eligible for return.
• Custom order gowns are not eligible for returns
• Wedding gowns must be returned in original packaging and in unworn condition postmarked within 30 days of initial ship date. Wedding gowns received after 30 days will be processed with a 50% restocking fee.
• Make sure to include the original invoice / returns form. Without it, we will not be able to process your return.
• Your return must be postmarked within 30 days of the initial ship date. Returns received after 30 days will be returned for store credit only, and may be subject to a 50% restocking fee on the price of the item(s).
• Returns received in worn condition and/or without tags will not be refunded, and may be subject to a 50% restocking fee on the price of the item(s). Also, please note that dresses without tags will be considered worn and will not be refunded.
• Petticoats, Custom orders and Final Sale items are non-returnable.
• Refunds can only be issued to your original payment method.
• Shipping is non-refundable, except in cases where we have made a shipping error.

To return an item(s) eligible for return, simply fill out the returns form on the back of the invoice. Send the item(s) in unworn condition with tags attached to the return address mentioned in your invoice.

If there is an issue with your order, please contact us first. Your satisfaction is extremely important to us!