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Seller FAQ

TIPS FOR SELLERS:

Selling your items is all about transparency and being timely with your responses. Learn how you can clean your post-wedding apocalyptical home, design studios and garages in no time:

LISTING ITEMS:
Include everything someone could possibly ask you about the item for sale! Crystal clear listings = quick sell
Upload all 5 images we allow
Upload clear images, from both wedding day and items alone
Take photos under different lighting if possible to demonstrate any potential color variation
List measurements, mentions of any flaws, scratches, rips or stains if any
Clarify if price includes shipping, and if not, please mention shipping in description and types of shipment you’re willing to use
Describe what you used the item for; it gives buyers an idea of its potential for their own wedding
All listings submitted for approval may go live within 48 hours if approved. Please note that due to the high volume of listings submitted every day, it may take a few days to review them.
If you tried uploading images and they didn’t go through, please check the image file size. We accept up to 2MB per image.
Vendors are welcomed and encouraged to sell their gently used props, decor, linens, and backdrops. However, if you’re a store and would like to sell new items, please contact us for rates.

HOW TO PRICE YOUR ITEMS:
We recommend listing your prices 20%-50% off retail depending on condition
Total purchase price with shipping should never exceed retail price. Buyers are savvy folks. If they can buy it new for the same or even less than you’re selling it for with shipping included, you’re bound to be stuck with your item for a very long time, further depreciating its value.
Unopened packages should still be listed 20-50% off retail. You did “drive it off the parking lot”, so please make sure there’s an incentive for Buyers to take off of your hands.
Consider bulk discounts if someone is willing to buy more than one listing.
Offer to combine shipping for more than one purchase.

HANDLING PAYMENTS:
Have a Paypal account ready. It typically takes a few business days for Paypal to verify your bank account.
Never give out personal information such as home address, credit card numbers and bank accounts
Never wire funds via Western Union, Moneygram or any other wire service – anyone who asks you to do so is a scammer. Fake cashier checks and Money Orders are their favorite payment methods, and banks will cash them and then hold you responsible when the fake is discovered weeks later.
Ruffled is not involved in any transaction, and does not handle payments, guarantee transactions, provide escrow services, or offer “buyer protection” or “seller certification”.
Beware if someone is offering you more money than what you’re asking for. Please please please, no one right in their minds would give money away.
Scammers are generally distant buyers. They like to target big ticket items such wedding gowns.
If anything feels “off” REPORT ABUSE as soon as possible and we will block the infringing account.
Scammers come up with seemingly realistic stories. As soon as the conversation takes a twisted novel turn, REPORT ABUSE asap

WHEN YOUR ITEMS SELL:
Always ship items with tracking numbers
Ship your items within the time frame you provided to Buyer
Package your items as how you’d like to receive them.
Manage Buyer’s expectations in the event of a possible delay, and keep him/her updated on the status of the transaction.

HELP US KEEP RYW FREE
Recycle Your Wedding is a free tool for both buyers and sellers. We don’t charge commission or listing fees. Help us keep this awesome resource free by supporting our Vendors and Advertisers. Please don’t block our ad banners. If you come across a pesky ad, please shoot us an email at info@ruffledblog.com with a screenshot and we will take care of it. Thank you!

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WHAT WE ACCEPT

We look for items that are on trend and on demand.  We cannot accept all listings due to the volume of submissions, but we hope the list below will help clarify what is ultimately selected to be in RYW:

We can’t never have too many of:
Recent wedding gowns, chic bridesmaid dresses,  flower girl dresses, modern mother-of-the-bride dresses
Gorgeous wedding shoes
Trendy wedding decor
Lightly used candles and other lighting
Clear vases in all shapes and sizes
Vintage bottles, crates, china, handkerchiefs, and other curated finds
Signs
Garlands
Cake Stands
Backdrops
Anything gold
Anything copper
Mercury glassware
Table Numbers
Readymade DIY projects
and more

What we don’t accept:

Wedding bands, engagement rings and all fine or diamond jewelry
Intimates
Most disposable serving items
Bachelor/ette items
Vouchers, credits, discounts, gift cards and other non-tangible items
*Sparklers: you cannot ship fireworks with USPS. View our T&C for more details.

TYPES OF PHOTOS WE ACCEPT:
Please take photos of the items on a clean background and in an well-lit location
Please do not take screenshots, upload graphics, collages, images with watermarks, blurry photos, photos that are difficult to see what is being sold etc. Listings with poor images such as these examples will remain pending until a new image is uploaded.

We reserve the right to remove and decline listings that seem suspicious or that do not comply with our T&C without notice.